If it doesn’t work, you need to use another VPN or request the VPN customer service for help. Open Spotify web player on a browser to test whether the VPN works or not. The VPN problem also will lead to blank out songs. Open Spotify, tap the Settings icon on the top right of the Home page, then the Settings page will appear, scroll down to click Playback, and when you see the Playback page, the offline mode of the Spotify app should be closed. Unlock your cell phone, find and tap the Settings app, select Cellular, scroll down and turn Spotify on.įurthermore, you need to make sure the offline mode of the Spotify app is closed.
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